Frequently Asked Questions
Q.
How do I start bidding?
A.
You will need to either Sign In or Sign Up. If you have used Givsum before, then you will need to Sign In. Once signed in, the “bid” button will activate and you can start bidding. If this is your first time using Givsum, then you will need to Sign up. Once signed up, enter the information for the credit card that you want charged should you win any item(s). The “bid” button will activate and you can start bidding.
Q.
How will I know the auction has ended?
A.
When the auction ends, the countdown timer at the top of the page will disappear and be replaced with a notice that the auction is over.
Q.
How do I know if I won?
A.
When the auction ends, you will be able view which auction item(s) you’ve won from the “My Bids” tab. Some winners may receive text messages notifying them of which item(s) they have won.
Q.
How do I pay for my item(s)?
A.
After the auction ends, the organizer of the event will charge your card whenever they decide to process their transactions. When your card is charged, pickup instructions will be sent to you with your receipt. You may also check the pickup tab on the item(s) for instructions.
Q.
How are fees calculated?
A.
Auction items that have fees included will incur a 5% + $0.30 transaction fee on the total amount processed so that the intended bid amount is received by the organization following (Givsum) processing fees. For example, a winning bid of $100 will be charged a total of $105.58, so that $100 will be delivered to the organization. The calculation is the following ($105.58 - 5% = $100.30 - $0.30 = $100).
HAVE QUESTIONS?

Kevin Collins
Golf Tournament Co-Chair

Sandra Bensworth
Auction Committee Chairperson